|Superior Customer Service
|Dustin H. Nick E., and Cody M. installed our new heat pump in a professional manner: All work was done as promised and onschedule. All three technicians deserve a 5 star rating.
Russ H was here today and fixed a problem that I had with my A/C. I’ve had several people coming before and never had success but he took the time and his great knowledge and fixed my problem. I would love to thank him for that a million times! Jill Motaman
|Ray B and Nick E did an excellent job installing our new furnace. I was also pleased with the service that I received from Jake the day before regarding the inspection of the heating system and recommendations for correcting the problems we were having.
|Great experience from start to finish. Richard was able to provide several options for water heater replacement that includedreplacement, upgrade and enhancement options. Installation was quick and neatly done. You’d never have known someone just did a replacement and installation. I think the area was cleaner after he left than before he got there.
–Earl G E.
|Addendum – We had a problem with the system in November, about 6 months after install (it was a blower-motor controller); they had the problem fixed within two days after I called them; Cody M. made the repair (sorry, can’t remember the name of the person who diagnosed the repair), which was fully covered under the warranty, and now the system is up and running again! It ran great all summer, and saved us almost $100 per month in electricity during the hottest months compared to our old system. And our system (Lennox variable-speed) was so quiet! It really just sounded like a big fan. I’m looking forward to see how much it saves us during the winter. David was the salesperson, Fernando and Ray were the system (Heat-Pump/Furnace) installers, and Russ and Cody came in and zoned the system and then got it up and running. David spent 6 hours taking measurements, figuring out the size system I’d need, going over all of the options, pointed out the pros and cons of other estimates I’d obtained, and answering all of my questions. The system that Bel-Red replaced caused some issues for the new install, but the team took the time to figure out the solutions and to get the system going even though it took them longer than Bel-Red had budgeted for. Bel-Red gave me a competitive price for the new system, which replaces an old system that never worked properly (installed by another company when we built the house). I recommend Bel-Red, and this team, they did a great job!
|Fast, smooth installation of a new furnace
|Great installation of my new Mitsubishi single zone heat pump! Jose and Tanner installed the mechanical system in exactly the right spot. Thanks guys! Electrical performed by Kyle went extremely well – especially with a late revision. Final checkout and system start-up/instruction by Russ completed my great experience. Looking forward to the cooling capacity this summer!
|Ray and Mike did an excellent job installing our new furnace, worked quick did well and left a clean job site.
|Tracy J. and Ray B. provided good service on a furnace installation. They were prompt and professional.
|Wonderful company. Excellent service. Easy to deal with and great customer service. Top notch quality. Made sure everything looked nice. Ray B, Tanner S, Russ H and Tracy J installed my new furnace and heat pump with AC very professionally. They made sure to pay attention to the little stuff. Stayed very late till the job was done and clean. Highly recommended.
|Furnace installers Ray B., Fernando, and Tanner S. performed a professional, courteous, and complete installation of a new furnace, associated connections and hardware, and piping/venting all the way through to new rain-cap and storm-collar. Clean-up and providing me with information while finalizing the days work was handled with the same great attention.
|Richard was the plumbing specialist who helped with some plumbing issues at my home. He was respectful, efficient and very helpful. I appreciate his expertise.
|We needed to replace a failing A/C and furnace unit and called Bel-Red. They were able to install a new unit for us just three days after we first contacted them. They technicians Nick E, Dustin H, Mike R, Cody M, and Jason P arrived on time and had everything working before the left that day.
|I was very impressed with Chad (heating & air conditioning) & Jeff (plumbing). Both were good communicators & very knowledgeable.
|Jose S, Larry B, and Mike R came to my house to install air conditioning. They were all incredibly friendly and willing to explainthings to me so I could understand what was going on. The install went well and ended up looking very nice. I’d say the only downside was the cost, but these guys made it feel more than worth it! I’d highly recommend these guys based on this experience.
|Progressional, courteous and efficient – we would use Bel-Red again and again. Ask for Richard as your plumber – he was great!
|Installers were: Nick E., Fernando O., Dustin H., Tanner S. Salesperson was: David Shelton Russ H. tested the system and thoroughly explained my new thermostat. Excellent job installing air conditioning to a challenging home!!!
|Steve Sullivan was amazing! We had several things that needed done and he efficiently made them all work even though we had a major problem to overcome with our new granite counter top. He made suggestions and came back to implement them. Excellent guy!!
|Fernando, Cody, Michael, and Russ were all very professional, knowledgeable, and helpful.
|The engineer Ray B., and Mike R. did good work.
|Trevor Bohm conducted a thorough plumbing evaluation and made some important recommendations to avoid plumbing leaks and damages. Also, he took care of a plumbing repair expertly and quickly. We highly recommend him and BelRed for plumbing services and repairs.
|Nick E, Dustin H, Russ H were awesome!!!
|Fernando O, and Cody N were professional, and did a great job replacing a 40 year-old furnace in a few hours. They made it look a lot easier than I’m sure it was.
|Great experience and a wonderful result. My new ductless heat pump is working perfectly. Thanks to Dustin H, Nick E, Russ H for their hard work.
|Nick E., Dustin H. and Cody M. were all professional, courteous and helpful in answering our questions. We are extremely satisfied with BelRed and will continue to use their services.
|Nick F, Dustin H, Jose S, Larry B, and Russ H are a great group of super professional problem solvers. They did a wonderful job! Thank you!
|Jeff came out to look at my water heater. He was professional and polite; arrived within the window that the home office said. Got things taken care of efficiently and showed me the basics of using the new heater. I asked him about the possibility of a tankless heater and he gave me honest feedback (which was that a tankless heater probably wasn’t an option since I live in a townhouse and would need permission from the HOA).
|Trevor installed 2 new toilets along with other plumbing he is a very friendly and professional person He did a great job.I would call him again if I have any plumbing issues.
|The company I had used for years where not able to give me an appointment for three weeks unless I paid an emergency fee when my air conditioner broke during a week of 80 + degree temperatures. BelRed came the next day to repair the system. We then decided to replace the system as they offered a good deal and it could be done in a day or two. The communication with the head office was great. The two men Ray B. and Larry B. who installed the new unit were efficient, polite and clean. They actually left my garage cleaner than they found it.
|Richard arrived on time, was courteous, explained things and fixed the problem. Thanks!
|I could not scan the card that Jose S and Larry B left for a review. Everyone from Joe, the salesman to the installers did a very nice job for me. Jose worked very hard to get the unit where I wanted it to instead of where it would have been easier for them. I am hopeful that my heat pump issues will be less with this new Trane unit. All of your service people were professional and proficient.
|Great service. Very knowledgeable.
|In May and June of 2018, we had extensive work done in our Issaquah home for plumbing and HVAC, Among the work we had done by Bel Red: hot water heater and toilet replacement, duct cleaning, and the replacement of our furnace and central air conditioner. I found both the office and technical staff to be professional and responsive to our many questions. Estimators helped us to specify the best equipment for our needs. Installation and repair work was done to perfection, with an attention to detail that was a cut above the previous system specification and installation work. Those I want to recognize: Gregg M., Denise and Yolanda in the office, Fernando O. and Cody M. (furnace and AC installation), Ben Millard (furnace and AC specs), Trevor Bohm (plumbing estimation and installation), and Aaron Stack (duct cleaning).
|The installation went as planned. Great customer service and communication every step of the way. The installation team (Nick E., Lawrence B., Jordan B. and Russ H.) was professional, knowledgeable, friendly and cleaned up after the job. Would definitely recommend BelRed.
|Ray B. and Kyle H. installed our new furnace and heat pump. They were courteous, professional, and hard working. Great job explaining the work they were doing.
|Richard did wonderful job replacing our hot water heater and addressing all my questions too.
|I have had business with Bel-Red Sol for many years now and I can’t think of any negative comments to make during that time. Seems unreal, but true. They are always polite, pleasant, do the job they were supposed to and, well, what else can I say. I also have a maintenance program with them. And, no, I haven’t been paid for this review. DC DH RB
|Ray, Brandon and Brett installed our new furnace quite efficiently and within the time frame to ensuring safety and security.
|Skylar from BelRed did an annual plumbing check, flushed our water heater, and replaced our disposal. He was prompt, friendly,professional, and efficient. BelRed has serviced our furnace, A/C, and plumbing for years, and they’re always easy to work with. I appreciate that they send an email with a photo of the technician when he’s on his way.
|Fernando O. and Dustin H. were fantastic! They were here all day to make sure everything was done right. Very professional andcourteous!
|We have used BelRed for many years, including the installation of a heat pump in a previous and current residence. Most recently, we had a water leak, which BelRed was able to help us with quickly and efficiently (Richard – he was awesome)!
|Kyle H, Nick E and Steven B did my air conditioning and heating unit and thermostat installation today. They cleaned up the place nicely and worked through the day with little requests for my time. Bel-Red does great work and provides great yearly maintenance services and I would highly recommend.
|Needed a repair on our water heater and Richard S. was able to get things working right away. We greatly appreciated the courteous customer service!
|Sam quickly dispatched Richard Saxton with impressive response time to repair heater. Extremely efficient, honest and professional. Gave very helpful advice as well. Highly recommend!
|Sam Kirkland did my duct cleaning and he was fabulous! Explained everything and somehow left my garage cleaner than we he started. Absolutely 5 stars! Thank you!
|Excellent service. Made sure everything works properly and performed necessary adjustment and fixes. Work done by Sam Kirkland & Brandon K
|Great company…organized, on time, efficient. Ray B., Jordan B. and John D. were very professional and did a great job installing our new furnace.
|BelRed was responsive and accommodated our schedule. Lawrence B. and Dustin H. did an amazing job installing our new furnace.
|I have never had better service on such short notice. Kudos to Ray and Russ for the outstanding and courteous work on our furnace and heat pump. I would give them the highest recommendations.
|Fernando O, Lawrence B, Dustin H and Russ H installed the air conditioning and each of them were professional, knowledgeable, and conscientious and attentive to the details, including the cleaning of the work space when the work was completed; highly recommend this team.
|The service from the BelRed team installing our heat pump was excellent. Ray B. and Cody M. came first thing Friday morning and the job took longer than expected, keeping them here until nearly 8 pm. They didn’t complain and they didn’t rush out – still took their time to walk us through the job and make sure we were all set.
|We had a fantastic experience with Bel-Red and specifically their technician Richard when it came to replacing our water heater last week. The scheduling staff were friendly and helpful, calling within 30 minutes of his arrival, and being easy to contact with questions. Richard was super friendly and professional and right from the start we could tell he knew his stuff!! He was efficient and tidy with his work and we felt super comfortable with him here. We definitely recommend Bel-red and will use them in the future!
|Can’t say enough about how thorough and professional Mike was servicing our 11 year old air conditioner. He found nothing seriousand made sure everything was within spec. As expected, several parts are near the end of life. Mike gave me a quote and a priority list for future service. I highly recommend Belred. They know the equipment and how to treat a customer.
|Mike was outstanding – a credit to your employee base. Professional, knowledgeable, prompt and efficient.
|The service from the BelRed team installing our heat pump system was excellent. Salesman: Joe E., Installers: Nick E., Kyle H, Jordan B., and Comissioning: Russ H. are all 5 star individuals who I trust and recommend. 95 degree average temp. During the 3 day Heat pump system install and they were all a pleasure to work with. Never a single complaint and very informative throughout the process from start to finish. It’s always a pleasure to do business with a salesman and team that are 5 Star not only as a team but individuals.
|From beginning to end it’s been a great experience. They came out did an estimate and then went through all the options. Theyscheduled an install appointment and arrived on time. Nick E. and Kyle H. were the installers. They were great to work with. They explained everything and were very friendly. Thanks guys!
|Richard Saxton was great. After a long wait (not him) of getting the part from Rheem Richard showed up today, installed the replacement part, and had our hot water heater up and running again in 15 minutes. Super nice guy and we can’t thank him enough for getting our hot water going again after a week without it. Thanks again Richard.
|Steve & Kyle…Thank you! I wasn’t your customer today, but you stopped your project and helped me when I dropped and shattered aglass bottle while I was unloading my groceries from my car. I will definitely pay it forward:) Thanks again!!!
|BelRed Energy Solutions did a fantastic job with replacing my furnace and getting my home set up with a new smart thermostat. Ray B and Cody M were very professional and did an amazing job!
|Jose, Larry, Jordan and Trevor were all just AWESOME!!! Replaced furnace and hot water heater. Cleaned up after themselves.
|Nick E., Kyle H., and Dustin H. were here all day working on replacing gas furnace with heat pump + air handler system that worked.
|Ray B., Jordan B. and Fernando O. did a stellar job installing our brand new, state of the art furnace. Great work from great guys.
|Mike, did an outstanding job! He was really knowledgeable and offered really good suggestion.
|Richard and John were very professional and did a great job today.
-Maria Donatella M.
|Ray B, Larry B, Steve B and Jose S came over for a new installation and everything was perfect! Thanks!
|Nick, Jordan B, Steve B and Cody were great! They arrived on time and did an excellent install of my air conditioning unit. Once…More
|A crew of 4 installers & 2 electricians were able to disassemble my old oil furnace & install my Heat Pump in about 8 hours despite the very challenge of taking apart the old furnace without removing or destroying the wall built around the furnace in the garage. Kudos to Nick E., Kyle H., Jordan B. & Jose S. for their professional work. The start up & inspections the next day were quick and done without any problem by Corey & the City inspectors. BelRed’s bid came in less than 3 other bids and they did not destroy my wall! In addition, they submitted the forms to the City to get my rebate. Thanks to Joe M. for spending considerable time measuring and reviewing my house & needs. Good job BelRed!!
|Thank you to Nick E., Kyle H., and Jordan B. for the quick and professional job they did installing our new air conditioner. We were given great discounts and many options. Bel Red also put a furnace in for us last year. Everything was thoroughly explained to us and follow-up was very helpful. We will continue to use and recommend Bel Red. Jackie F.
|Ray B and Stevie B did a great job installing our new furnace today! Thanks guys!
|Scheduling was easy. Technician arrived right on time, completed repairs in a very efficient and professional manner. Good work!
|Just had a new furnance installed by Kyle H., Steven B, and Nick E and they did a great job. They were on time, cleaned up everything, and took the time to explain everything about the new furnance. I would definitely recommend BelRed to other people.
|All the work was done on time and in excellent condition. Thank you.
|Jose and team (Larry, Steven, and Cody) did a fantastic install.
|We had to replace our furnace this summer, and had a great experience through Bel-Red. Jake did the initial proposal, itemizedeverything and answered every question we had. The installers (Fernando O, Lawrence B, and Dustin H.) were on time for the install, very courteous, and cleaned up the job site properly. We’ve used Bel-Red for a number of years, and it’s always been a top experience.
We were impressed with the hard work and professionalism of Fernando O. and Dustin H. They did an excellent job rebuilding ourfurnace and took their time to explain the details of the project and their completed work. Thank you!
|I’ve been working with Bel Red Energy for over 5 years and have been very happy. Recently we purchased a $23,500 job. We were super happy with the estimate and financing process. The installation crew were top notch. Cody and his team came on time, worked ceaselessly and completed the job that afternoon, clearing the mess away. We hit a bump in the road with the final installation, which started the system the next day when a mistake led to an error code. I have to commend Bel Red Energy on their responsiveness. Not only that, because the installation could not be completed in a day (for which we paid), Bel Red Energy provided us with a generous refund as a gesture of good faith. Plus… are you sitting for this?…They sent us flowers because we had a medical emergency arise that same week. I didn’t think that businesses acted this way anymore. I am very impressed and highly recommend the quality of the products Bel Red Energy Solutions offer, the skill of the installers (who are always able to consult with Russ, who has over 40 years experience), and most of all the dedication to old-fashioned, exceptional customer care when something goes wrong despite all good intentions.
|After calling Bel Red, they sent technician Sam Kirkland the very next day, and he was early (Bel Red office gives you a time range, rather than an exact arrival time, which is understandable). Not only he did he do an outstanding tune-up, he checked for carbon monoxide at each vent, went over filter maintenance with me, and explained some extra options (vent cleaning, surge protection) without making a hard sell. Bel Red is well-organized and responsive.
|Called Red Bell for issue with old furnace. Mike McDonnell the technician arrived on time and he inspect everything as the way itshould. He take some extra time to look inside heater chamber and he found some holes in the chamber. Now I’m sure I need a new furnace.
|Gregg F, Fernando O. and Lawrence B. were all friendly, professional, and competent.
|Jose S, Larry B, Jordan B were very professional and courteous and did a great job with the installation of our new furnace
|Richard & Jon were fast, friendly and professional — they knew their trade, were right on the money with their diagnosis, were honest about the condition of my outflow piping, did not complain a peep about working in my awful crawlspace, and referred me to an excellent septic service that was able to take care of the underlying problem. The willingness to freely provide the referral was itself worth a glowing review in my book: it takes a lot of confidence and integrity to know and point out when another expert might be better suited to solving a problem. Thanks guys!
|Mike did a great job today of explaining the unit, the tuneup he did and the life of each part. Did not try to upsell and laid hisrecommendations clearly. Happy with the work they did.
|Cody M. did our annual furnace inspection, and he was great. He explained the results in terms we could understand, and maderecommendations for upcoming maintenance. This included showing us where and how to replace our filter, and explaining the results of the CO scan. Professional, punctual, and great service all around. Thanks, Cody, and thanks BelRed!
|Josh O. Conducted my furnace inspection professionally and provided valuable insights into how to extend the life of my furnace.
|Our new furnace was installed by Lawrence B and Russ H. Awesome teamwork. Super friendly and so professional. Very knowledgeableand got the job done in no time at all. Appreciate the job they did.
|Service was great. They did everything I asked and exceeded my expectations. They were prompt and kept me in formed as well.
|Dustin H. and Fernando O. did a great job with our furnace replacement. It was more challenging and time consuming than theyexpected but they managed the job with professionalism.
|Jose S. and Stevie B. did a wonderful job and were extremely friendly and professional! The installation of our new furnace went smoothly and I’m glad I went with BelRed to get the work done!
|Nice work by Ray and Jordan very professional
|We recently had an Air Scrubber installed in our HVAC system & we want to commend the professionalism, hard work and honest ofAaron Stack, the technician who did the work. This is the third time Aaron as serviced or installed components of our system and he is a real asset to the BelRed company.
|Recently Nick E. and Kyle H came over our house to install the new furnace including heat-pump. They were very professional, friendly and knowledgeable. During the installation process, they also found the problem from previous my GC on ducting insulation issues, they came back following Monday to fix the problem. I was very impressed with their extra effort to fix the ducting problem. Nick and Kyle, thank you very much for your help, Greg(their boss), thank you for your support and Desiree, you are awesome!!! I coudn’t believe you recognize my voice— Again, BelRed team, you guys are great!!!
|I would like to thank Fernando O, Dustin H, and Lawrence for working well into the evening to get my new HVAC system installed andheating in one day, and Cody M for charging and patiently explaining how to work the heat pump. And thanks to Richard S and John for upgrading the shutoff valves for my plumbing.
|Fernando O. & Dustin H. installed our new furnace last Thursday and did an excellent and professional job. They were also super friendly! We are nice and toasty and very happy with the furnace and the job done. Also, kudos to Chris who did our evaluation and provided us with excellent choices. He was professional and not pushy and very knowledgeable about their products and services!
|Solid work, good bid. Kyle H and Nick E got the work done quickly, and effectively. We had a tight spot, but they were able to do it without any duct work changes, which was great!
|Richard was very helpful and professional. Very up front about the prices. Gave many options and good recommendations. Will continue to use for all future needs.
Kyle G serviced our furnace as part of our seasonal maintenance program. Very friendly and professional. Prices for repairs where reasonable, with reasonable options. Work completed quickly and cleanly. Would be happy to have him back on future service calls!
|They did a nice job installing our new furnace. The associates, Kyle H and Nick E, were very personable and professional. Thank you!
|Jason showed me his troubleshooting talent which is wonderful; despite a minor follow up problem( may be he had too tight schedule) .Chris did the heat analysis and explained to me the different options professionally. He is knowledgeable, he was on time and arranged for me the installation appointment. Nice follow up. Friday, Ray B and Dustin H did fantastic job on installing the new furnace. They are professional and were able to complete the installation, leak test and overall functionality check with in less than 5 hours. I want to mention also about their quality work on the duct manufacturing, specially on the transitions. Me and my family are enjoying our new furnace. Thank you!
|Our new furnace was installed by Ray B. and Jordan B. . Awesome teamwork. Super professional. Very knowledgeable. I was verysatisfy by Ray B. and Jordan B.’s work. Thank you.
|Had no heat worked us in the schedule put super nice furnace in. Sent out two great workers Ray B and Jordan B thanks for a warmhouse.
|Kyle H, Nick E, Cody M and Russ H were amazing! Oh and Darlene at the office has been a great point of contact, and has made thisprocess so easy. I have already tried to refer people over to them. These guys did a great job fast, and made me feel not only confident in my decision to get the Bosch heat pump, but I went into other bids educated on what to ask and how to compare them to eachother. If you are looking for a heat pump, contact these guys first, they give a fair price, work professionally and quickly, and will Educate you on your choices and not try to push something you don’t need on you.
|Fernando O, Dustin H, and Russ H were timely, professional, courteous and absolutely respectful of the surroundings as theyperformed their scope of work (and then some…). This is clearly a case of “walking the talk” that BelRed professes.
|Jose S. and Jordan B. showed up right on time to install our new furnace. They were courteous and cleaned up after themselves. Russ H. thoroughly walked me through the functionality of my new thermostat and answered all of my questions. I found him to be very friendly and knowledgeable. I had an excellent experience with this BelRed team!
|Bel Red installed a couple of heat pumps for us in June). One of the pumps wasn’t kicking on when the temperature dropped below freezing, so I called the main office. Cody came out the same day- SAME MORNING and did some diagnostics. We’ll give it a day or two to determine if it’s all resolved, but the fact that they were able to come take a look so quickly and stand by their work (no charge for diagnostics), was SO greatly appreciated. Shoe covers, respectful of time and walked me through the new thermostat… Cody and BelRed get a thumbs up from me!
|Richard was on time, professional, informative, and kept me from spending money I didn’t need to. Couldn’t be happier.
Jose and his crew Ray B and Cody M showed up on time to replace a broken furnace. The work was done efficiently with little disturbance and noise. My questions were answered politely and thoroughly. The cleanup left the space and my garage, used to stage the equipment, cleaner than when they came. My impression based on close observation is that this was a first class job. Well done.
|Kyle, Nick and Gregg were very professional friendly and helpful.
|I contacted Bel-Red to do preventative maintenance on my furnace and whole house duct cleaning. Sam was the technician that wasassigned to the job and he was on-time, courteous, an thorough. The work was completed in the amount of time that was quoted to me on the phone and Sam showed me problem spots in my furnace and explained why the repair was needed before proceeding. Sam also kept me posted about his progress throughout the day. I had a really positive experience and I would call Bel-Red again for my HVAC needs.
|Chris Connely was super great when he came out. Very curteous, answered all of my questions knowledgably, and was very open andinformative about all of the tech and everything! I would highly recommend.
|We used Bel-Red to install a new furnace and AC in our home and they were fantastic. Jose was our team leader with Cody and Jordanand really took a lot of time to do the job in the most ideal way, even though it took some extra time. It was a big job and they were there two days but cleaned impeccably both days. Would highly recommend.
Nike E and Kyle H were great today replacing my furnace. We are installing a heat pump too in a few days, but these guys came out at last minute notice because we had no heat and needed the new furnace asap. Thankful for their customer care!
|Our furnace broke three days ago, after 35 years of service(!). The BelRed Energy Solutions team really helped us to understand our options, review every detail, and get a replacement furnace installed. Quick, painless, and courteous!!! Jose S. and Jordan B. worked extra late to ensure that we had heat last night, and they were back first thing this morning to install the heatpump. Highly recommended. I also want to commend the fine work of Cody M, who came out and did the final phases of the installation of the heatpump and tuned the thermostat perfectly. I’m delighted!
|Chris is personable and a clear communicator. He did excellent work and was able to diagnosis the problem with our furnace right away. Not only did he fix that problem, but he added a switch that would allow us to turn the fan on the furnace on and off during the summer. His work was thorough and his summary of the work completed was helpful for someone who doesn’t understand the technical terms. I highly recommend him.
|BelRed has maintained our furnace for the past 10 years, and at 19 years a board failed and the exchanger had a crack so time toreplace. They gave me a good price on a new one, Fernando/Nick/Dustin had to do some fancy install work to accommodate the A/C chiller on top, and did a workman-like job installing and cleaning up. I’m very satisfied.
|Kyle H. and Nick E. showed up right on time, removed the old furnace, and installed the new furnace in less than three hours. They cleaned up after themselves, and made sure I understood how the new furnace features work. Great job.
Kyle G did a great job! Even though I was looking over his shoulder and asking about everything, he was curteous and diligent.
|Ray B and Jordan B arrived at my home in the morning and were both very polite and informative. They installed my new furnace in a very short time and did a wonderful job. Thanks guys!
|BelRed once again did a great job serving our heating needs. Heater went out and they replaced it with a much better unit the next day. Chris Connelly was very friendly and supportive. I highly recommend this company.
|Had furnace trouble had bel red come out it was better to replace the furnace than fix the 33year old fossil sam at the office was awesome to deal with the help we needed and there was lots thanks sam then nick e. and kyle h. installed the new furnace and they were also great, nice and efficient cleaned up all the old parts and everything works great, will only use bel red for any needs (hopefully not soon)
|I was very impressed by the service and professionalism of everyone at Bel-Red. From Brandon K who diagnosed that my 20+ year oldfurnace was failing to Chris C who helped me choose from a variety of options to replace the furnace and Brandon R who took what we picked and tailored it to work for our house. Darlene made the financing very easy and smooth. The techs who did the install Fernando O, Dustin H, Kyle H , AJ, Cody did a fantastic job. I couldn’t be happier with the experience.
|Cody Morris at Bel Red did a great job fixing our furnace.
On time, courteous and a professional job.
I had my furnace fail on a Wednesday morning during a cold snap. They were able to get someone out there the same to to look at a repair. The technician (Ben) walked me through my options and explained that since it was 25 year old furnace and the repairs were 90% of the cost of a new one, I shouldn’t waste money/time with the repairs. The next morning I had Fernando and Dustin come out to install a new unit in my attic. Due to the small space they had a heck of a time getting it out. To make sure they could get my heat back up and running recommended we switch to a slightly smaller unit. They didn’t think they could get a new unit in place without damaging it or having to cut possible support beams. They took some extra time to make sure the smaller unit could heat our house by double-checking square footage and insulation. They then worked with their team to get a new furnace on site and by Thursday evening I had my heat working again!! I used BelRed because my dad used them and highly recommended them, I can say I will do the same. Everyone was professional, took the time to explain what they were doing and kept me informed as things progressed.
|Bel Red exceeded our expectations. The Consultant Chris Connelly was very knowledgeable in the right furnace to meet our needs. Hewas very professional and has great follow up. The installation crew Nick and Greg did a great job. The whole process was smooth. And it came with a good price. I would highly recommend Bel Red to anyone.
|Despite a complex installation, Ray and Jordan calmly handled with no issues. In a few hours, we had our incredibly quiet and efficient furnace running. Ray patiently reviewed the furnace installation, features, and instructions. I would strongly recommend BelRed just based upon the incredible knowledge and customer service of their technicians. Thank you!
|Richard & John installed 2 water heaters today. They were excellent, efficient, knowledgeable and friendly. They completed the job in 6 hours faster than expected. And Richard answered all my questions. I look forward to having them back.
|BelRed has recently installed a new heat pump, furnace and water heater for our home and I’m very happy with how the project wascompleted! Chris Connelly did a great job in working with us to find good options to fit our budget and still have great equipment installed, made reasonable adjustments when unforeseen issues came up. The crews that worked on these (Jose, Steve, Cody and Russ for heat pump/furnace and Jeff for the water heater) were wonderful: professional, thorough, responsive – I felt like they really cared about the results of the work and our satisfaction. I would highly recommend them for any HVAC and plumbing project!
|Nick E, Kyle H, and Russ H provided good service to my home.
|Pleasure working with Joe, Jose S., AJ, Steven B. and Cody M. Thanks.
– Fritz K.
|James was excellent! Courteous, neat and efficient. I hope to see him again next year.
|James was excellent! Courteous, neat and efficient. I hope to see him again next year.
|Replaced 30+ year old electric furnace with new heat pump and 96% gas furnace. Kyle H., Nick E., and Dustin H. did a really good job of piping, plumbing and fitting everything together. Russ H., and James P. did a really good job of double checking everything and configuring all the pieces to work together. Wish I could have kept the nest thermostat, but the new touchscreen one is growing on me.
Ray B. and Jordan B. were pros. Merry Xmas guys.
Sam Kirkland did a furnace inspection and detected a leaking inducer motor gasket. And arranged for an immediate fix. He was courteous and professional, and prevented what could have become a more serious issue.
Ray and Jordan did a great job. Fast and courteous service.
Our experience with BelRed has been great! We’ve always trusted them with our maintenance and were thankful for Aaron whodiscovered cracks in our heat exchange during a recent visit. He was quick to recommend a solution and schedule time with a sales agent. David was able to come out to our home bright and early the day after Christmas and walked us through what options we had that could not only fix the problem, but help us to stay healthier during the year. More than anything, we were impressed with his integrity and willingness to explain the technology in a way both myself and my mother-in-law could understand. Thank you for keeping us safe and for continuing to be a trusted resource!
Fernando O and Dustin H did a great job installing our furnace on Christmas Eve of all days. Very polite and professional – highly recommend them!
So far I’ve been pleased with all of my experiences with Belred Energy including a recent visit by Sam K. All of their technicians have been friendly, courteous, and professional.
Fernando O and Dustin H were just terrific! The installed my new furnace is an impossibly small space and even set it up so that I can more easily change the filter. They worked under awful circumstances; it’s been raining all day and about 44 degrees (my furnace is outside in a small alcove next to the house). They were polite, professional and I would highly recommend BelRed Energy to anyone!
Richard did a great job with our new water heater. He worked efficiently and finished on time.
Very professional service. Especially kudos to Trevor and John who fixed our problems. They were both very professional, fast and prompt.
Trevor was awesome today
Kyle H and AJ did an outstanding job. They were professional and courteous. They ensured the furnace worked great before they left and gave us details about filters etc.
BelRed is a five star company in my book, and I was impressed with their first visit, 2 years ago, when I needed immediate assistance. They were the only company that could come out the quickest and resolve the issue. I decided to sign up for their maintenance contract, that is affordable, and has definitely saved me money. All of the technicians are friendly, courteous, extremely knowledgeable, and never try to do a hard sell on their products and services. When doing scheduled maintenance on the furnace, air conditioner, water heater and plumbing, they give their assessment on the current condition of the appliance, and give a write up on things that need attention, and put them in order of importance. They let me decide if or when I want to address and fix potential problems that will prolong the life of my appliances, and not get stuck with a breakdown that could have been avoided. I want to give a BIG shout out to James Penney that came out to do my 2019 yearly furnace maintenance. I was called by BelRed to let me know he was on his way, and also received a text with a picture of James, so I was familiar with who was going to appear at my door. How awesome is that!! He thoroughly cleaned my furnace, and took the time to show me the furnace components and how it all works. He pointed out some issues that need attention, and could be problematic in the near future, and for me to give it thought. He explained why the issues add extra wear to the furnace and replacing the wearing components will avoid a furnace breakdown. He showed me each part, and I could clearly see that I needed to replace them. I chose to fix 2 of the problems, and James went to the warehouse and came back with the components he needed. He also went over my thermostat, and suggested settings that would improve my air quality. I live in a manufactured home, so air quality is not optimal, and more problematic. Since moving into my home 3 years ago, I expressed to James that I have acquired very unpleasant upper respiratory issues, so he suggested the Air Scrubber, that could help improve the air quality in my home. He told me of the benefits that he has had with the Air Scrubber, and thoroughly explained how it works, and gave me the information I need to decide if I want to invest in having it installed. James was so personable, and I could see that he takes pride in his job and customer service. I felt so well informed after his visit, and feel I can move forward with his suggestions to prolong the life of my furnace, and to improve the air quality in my home. I will be requesting James as my technician for further problems and scheduled maintenance.
Ray B and Jordan B did a good job installed my system fast and explained everything.
Called to get pilot light on hot water tank repaired and, as usual, BelRed came out the same day and fixed the issue the same day as well. Continue to be super happy with them and, while I don’t look forward to having to call them again, won’t call anyone else when I do.
We’re so happy we went with BelRed. The install was quick, looks great, works great and Ray B. and Trevor C. were professional and I felt comfortable alone with them in my home.
Chad Croote and Keith Maine came through for us. Our Furnace was out and they made an extra trip to get the part we needed. Had towait over the weekend yet they were back the day they promised and had it fixed. Less
Do good job, faster than expected. Thank you Kyle and AJ.
Chad C. is an excellent technician! He is thorough and explains everything he’s done. Very professional, yet friendly. I’m very grateful for every technician and receptionist at Bel-Red. Bel-Red makes sure I’m happy from start to finish. They are the best of the best! I would also like to thank Bel-Red for treating me and my spouse with respect. This hasn’t always been the case with other employees, once they found out we were a same-sex couple. I want to compliment Russ H. and Trevor for their outstanding work! I wish I could do more for everyone who has had contact with me. If they haven’t gotten a raise yet, they should. 🙂 THANK YOU Bel-Red!
Kyle H. and AJ were courteous and very efficient while installing our new furnace. They left the house very clean. Also very respectful to us. We would recommend them and your company to our neighbors and friends! Less
Charles D. performed the annual maintenance on our furnace and related home heating equipment today. He was on-time, courteous, and customer service-oriented. He took the time necessary to explain his service and preventive maintenance recommendations, and in a low-pressure manner.
Outstanding work. Left no mess behind. Very polite. Ray B and Jordan B.
On time, challenging attic install, done early and in estimate. Thx, KyleH, AJ
Due to the age of our equipment, we had misfortune with our water heater and heat pump going south. We’ve been long time customers of Bel Red using their annual service plan and have great respect for their services and people. Very knowledgeable people all around – both in the field and from their office staff. Scheduling was a breeze and it was nice having the follow up calls and emails to remind us who was coming. This time around our kudos go out to Ray B, Russ H., Jordan B., Trevor B., Joe C. and Denise Johnson who went out of her way to help us with financing. We’re now the proud owners of a top of the line Trane heat pump and furnace as well as a Navien tankless water heater. Looking forward to continued top notch service for many years to come.
The service provided by Ray B. and Jordan B. was fantastic. They were happy to answer any questions we had, and provided thoroughexplanations about the work they performed.
Russ H and Josh O installed a new furnace in a little over a 1/2 day. I was very pleased with the time spent explaining the process and of course how everything was suppose to work. The work and job exceed my expectations! Turns out Dustin H. installed the furnace with the above great job and Russ H followed up helping us set the fan speed and tune up the fresh air intake. All around great job!
Justin H & helper Josh O installed a new Trane gas furnace when the old one failed. They did an excellent job and their installation looks great. With the frigid weather (lows of 19 degrees), we are happy to have reliable heat!
“Russ H. came out on a day when the roads were barely passable to fix my heating problems. He had the equipment he needed on his truck, and worked quickly and effectively to fix the problems with the installation of my furnace/heat pump. [Note: this was the third time BelRed had been out to install or fix problems with the installation. BelRed kept coming back until it was right.
|I’ve dealt a lot with Bel Red recently. I’ve had great service with both Justin and Jamie. Both have listened to me and provided me with great customer service. Neither have attempted the hard sell, but have listened to what I needed and tried to give me exactly what would work. Shout-out to the people in the office too – they are always so friendly and go to great lengths to get me in as soon as possible.|
“Far exceeded our expectations. BelRed Energy installers Fernando and Dustin were amazing. Truly demonstrated professionalism, outstanding communications skills and delivered customer satisfaction beyond any standard. Would highly recommend them and will always use them in future home related repairs.”
“Jose, Larry, Jordan and Trevor were all just AWESOME!!! Replaced furnace and hot water heater. Cleaned up after themselves. Prompt and Courteous. We have a yearly contract with them and they are just the best. And Kyle came out for an appointment I meant to cancel and was so polite and helpful. Can’t say enough good things about BelRed and all their people. Office people also very courteous and helpful.”
“Nick E., Kyle H., and Dustin H. were here all day working on replacing gas furnace with heat pump + air handler system that worked with the existing ducts. I oboerved most of the process. The craftsmanship and attention to detail was top notch, and they are all very professional and friendly. They tirelessly worked through a number of very tough challenges and got the job done in a day. I’m very impressed with their problem solving skills and tenacity. Also I would like to thank Joe M. and Darlene H. who helped me choose an affordable solution and working through all the hurdles to meet HOA requirements. I would not hesitate to recommend your services to anyone.”
“Mike, did an outstanding job! He was really knowledgeable and offered really good suggestion. I was really pleased with then service he provided.”
“Richard and John were very professional and did a great job today.”
-Maria D. M.
“Ray B., Jordan B. and Fernando O. did a stellar job installing our brand new, state of the art furnace. Great work from great guys who we hope not to see for another 15+ years 🙂
Thanks for taking such good care of us.”
-Nancy & Joe G.
“Richard Saxton was great. After a long wait (not him) of getting the part from Rheem Richard showed up today, installed the replacement part, and had our hot water heater up and running again in 15 minutes. Super nice guy and we can’t thank him enough for getting our hot water going again after a week without it. Thanks again Richard.”
“Steve & Kyle…Thank you! I wasn’t your customer today, but you stopped your project and helped me when I dropped and shattered a glass bottle while I was unloading my groceries from my car. I will definitely pay it forward:) Thanks again!!!”
“Mike was outstanding – a credit to your employee base. Professional, knowledgeable, prompt and efficient.”
“The service from the BelRed team installing our heat pump system was excellent. Salesman: Joe E., Installers: Nick E., Kyle H, Jordan B., and Comissioning: Russ H. are all 5 star individuals who I trust and recommend.
95 degree average temp. During the 3 day Heat pump system install and they were all a pleasure to work with. Never a single complaint and very informative throughout the process from start to finish.
It’s always a pleasure to do business with a salesman and team that are 5 Star not only as a team but individuals.”
“From beginning to end it’s been a great experience. They came out did an estimate and then went through all the options. They scheduled an install appointment and arrived on time. Nick E. and Kyle H. were the installers. They were great to work with. They explained everything and were very friendly. Thanks guys!”
“Fernando O,, Lawrence B., Dustin H. and Russ H. installed the air conditioning and each of them were professional, knowledgeable, and conscientious and attentive to the details, including the cleaning of the workspace when the work was completed; highly recommend this team.”
“Sam Kirkland did my duct cleaning and he was fabulous! Explained everything and somehow left my garage cleaner than when he started. Absolutely 5 stars! Thank you!”
“The service from the BelRed team installing our heat pump was excellent. Ray B. and Cody M. came first thing Friday morning and the job took longer than expected, keeping them here until nearly 8 pm. They didn’t complain and they didn’t rush out – still took their time to walk us through the job and make sure we were all set.”
“We had a fantastic experience with Bel-Red and specifically their technician Richard when it came to replacing our water heater last week. The scheduling staff were friendly and helpful, calling within 30 minutes of his arrival, and being easy to contact with questions. Richard was super friendly and professional and right from the start we could tell he knew his stuff! He was efficient and tidy with his work and we felt super comfortable with him here. We definitely recommend Bel-Red and will use them in the future!”
“Can’t say enough about how thorough and professional Mike was servicing our 11 year old air conditioner. He found nothing serious and made sure everything was within spec. As expected, several parts are near the end of life. Mike gave me a quote and a priority list for future service. I highly recommend BelRed. They know the equipment and how to treat a customer.”
“After a horrible experience with another company I was so glad that not only did Nick E. and Dustin H. install a great unit, every interaction with BelRed was empathetic and professional. Thanks again!”
“We had a great experience with the team of Jake P, Fernando O and Cody M. We called at 7:00 am Monday, Presidents Day and Jake arrived two hours later. He diagnosed the problem with our furnace and we determined it was most cost effective to replace it. The new furnace arrived the next day and the install by Fernando and Cody was flawless. They trained us on how to use the Nest thermostat and now our house is warm again. Thanks!”
“Jeff replaced our 15-yr-old water heater with a new unit. His work is thorough, clean, and professional. Jeff is always friendly, courteous, and trustworthy. He has done work on our home’s plumbing before and I was equally happy with that. I recommend, without reservation, BelRed for HVAC and plumbing work. We’ve been working with them for over 20 years in our Redmond home.”
“It was a great experience. We had everything explained to us very well by David S. The installers Dustin H., & Nick E. were great and went through all the process of the install in detail. Their electrician company they work with was awesome at getting all of our electrical needs completed. We will be referring everyone to them in the future.”
“The technician that came out , Drew, was polite and knowledgeable!”
“Drew was very knowledgeable about the furnace and my heat pump, and discovered several problems, two of which have been corrected.”
“Ray and Tanner did a great job. Thanks!”
“Richard Saxton and Drew Chebert performed the annual furnace and A/C check to assure there would be no problems in the future. They called 30 minutes before the appointment and showed up on time. They were professional and very thorough.”
“These guys do good work. Ray B. performed a furnace install, there was some unforseen work and custom fabrication that needed to be done, and he stayed late to get the job finished. Very professional work. Thank you.”
“Very knowledgeable, excellent and thorough Sales with Joe Maly! Excellent service with installation with Nick E., Dustin H., and Russ H. I’m very happy with our new heat pump and furnace. Thanks!”
“Thank you Richard Saxton. You did a great job! Professional work and great customer service!”
“Steve was great and save the day when we had an emergency due to a failed water tank which also caused a gas leak.”
“We had to replace our 15 year old furnace and water heater, and called Bel-Red based on BBB and other ratings. We were happy with the entire experience from receiving estimates to installation, and recommend this company. Scheduling was easy, people arrived on time, service was professional, knowledgeable and courteous. All of our questions were thoroughly answered and new products were installed within two weeks of our initial phone call.”
“Jose S. was excellent at updating status and answering technical questions of the unit to be installed Lawrence B. was helpful in the installation process.”
“Steve and Trevor came to the house on time, quickly and professionally did the job.”
“Trevor answered all my questions and did exactly what we asked.”
“Eric Sams was prompt, professional, friendly, informative and efficient. I highly recommend Bel-Red…we have been using them for over 15 years!!”
“Excellent service. Steve recently fixed a pipe that had sprung a leak in my basement. Excellent work and speedy service. Highly recommend Bel Red Energy Solutions.”
“Richard did a superb job of explaining what was going on with our backed-up sink. He recommended much-needed upgrades, and finished the job quickly. Easy to work with!”
“The reason I give BelRed Energy Solutions a five star rating is because of a person. The person is Jose S. Jose came out and the issue with our furnace/heat pump on the his first visit. Unfortunately, it was BelRed’s third visit. Jose went above and beyond to address our issue and resolve it in a way that would prevent a need for a return visit. Jose went under our house, spent a large amount of time late in the day and did a fantastic job all the way around. Very pleased with his efforts. Also, the manager, Brandon or Brendan (not sure) was fantastic in listening to our issues and coming up with a solution that was acceptable. It’s unfortunate that a furnace never goes out when it’s warm. I appreciate BelRed getting people out here in a timely fashion to get our heat back on. BelRed is lucky to have people like Jose and his manager. Sorry, not sure of his name. These two make BelRed a better company.”
“Your technician Jeff Richter did an outstanding job replacing my water heater. He was right on time as scheduled, worked very efficiently and professionally and cleaned up after the installation. He is a huge asset and credit to your company. I am very pleased with the service he provided and would highly recommend his services to others. Thank you for hiring such a valuable employee.”
–Donald & Elizabeth B.
“The Bel Red team is exceptional in all categories.
Your staff & technicians are professional, competent, and
very nice people. Jamie did a wonderful job and I am very
happy with the service I received. I am happy to recommend Jamie & Bel Red to friends. I am a fan of Bel Red.”
“Technician was awesome. So polite and efficient and respectful. He was honest about what he knew and what he needed to ask someone else advice about (which he did) – I really appreciated that. I feel very confident that he did an excellent job. I feel like we are in good hands with Bed Red. Thank you!”
–Brian & Janey F.
“I frequently recommend your company to others particullarly due to the amazing effort it took to install our ad-on AC system. Would ask that you try to send employees that are non-smokers. Technical expertese is a given and next week we will meet at my son’s house to discuss an ad-on AC system.”
“Brandon is hard-working, friendly, mechanically skilled, thoughtful, and all-around amazing! Thank you so much for the repairs, replacements, and installations you made to get our Trane running again!”
“Both technicians were very professional and friendly. Special shout out to Richard Saxton. He noted a large number of plumbing concerns with almost all of the shut off supply valves and some bathroom faucets. He walked me in detail through all the rebuild and replacement options so we could think about how best to budget.”
–Beverly & Donald S.
“The technician was wonderful. He fully explained everything and quickly identified the problem. He fixed it to perfection and grades an A+. Excellent work. Thanks!”
“We have been very pleased with your service in the past, as well as this recent service. Steve pinpointed the problem with our water heater in just a few minutes. He was very professional, courteous and did a great job fixing the problem.”
–Alan & Lisa H.
“Jeff is an awesome technician. Totally appreciate his honesty and his efforts to ensure that the job is done right the first time. Completely trust his judgement on recommendations for solutions.”
–Billy & Jennifer C.
“Jacob LeGrand was the best technician you have yet sent. Since most of your technicians have been excellent, that is really saying something! He was professional, courteous and gladly explained what he was doing. He tested what he did and cleaned up afterwards. He explained the charges and billing and remembered to ask if we were military, which we are, and explained the discount you all have started for military families (also a wonderful benefit which we thank you for). He will be most welcome to come to our house in the future. Thank you for sending him! He is a credit to your business!”
“Eric has always been a wonderful plumber. Highly recommend your company and him as well. Thank you for the prompt service. Have used your company for several years. Always excellent service.”
–Sharon Lee P.
“Ben was superb. He was very knowledgeable, fast, and courteous. Bel-Red performed the repairs for substantially less than the other place that provided an estimate.”
–Tracy & Christopher T.
“What a pleasure to have such an excellent technician come on time and ready to service our air conditioner. He was helpful to me and he explained how to use the thermostat as well as the need to replace a part of the furnace with a see-through surface to keep track of any moisture buildup. I’ve used Bel Red over a period of 30 years and find them to be the very best in the business.”
“We always appreciate the professionalism of your service representatives and feel confident in their expertise. Kyle is so easy to work with, he was right on time, worked hard the whole time he was here and kept me in the loop along the way. Really great to know we can count on your quality service every time you are in our home. Thanks again for a job well done, Kyle!”
–Michael & Nancy P.
“Mike McDonnell/Tech did an excellent job servicing our AC unit. Mike arrived on time, was polite and professional, and did his tune up and repair work efficiently and in a timely manner. This is the second time that Mike has come to our home, and we were happy to have him return given his excellent track record of service to our family.”
“Jake Pippen was outstanding and did a very professional job! I will certainly use your company again and refer friends to BelRed. Once again, many thanks to Jake for his professionalism and skill. Much appreciated”
“As usual, as we were having a severe problem with our plumbing, we called for Richard’s assistance. Upon arrival, he quickly identified the problem and the different solutions that we had for its resolution. We considered all of the options at hand and selected a much needed solution. Richard’s expertise is very extensive and he always provides detailed reasoning for his suggestion. We are very pleased with his support through the years.”
“Always a pleasure to deal with Bel-Red. Purchased our furnace a few years ago and have had it serviced by Bel-Red in the interim. Bel-Red also serviced both gas fireplaces. Most recent service provider, Dustin, was skilled, helpful and pleasant. Very pleased with the service received.”
–Elizabeth Ann C.
“Outstanding service from the estimate for the project through the installation. Top quality professionals who know the technicality of the installation.”
–Carol & Kenneth L.
“Both Jason and Jamie took the time to explain the regular maintenance and items that should be replaced over time. As a result I chose to have two additional furnace items addressed and will also add to the plumbing work that has already been done. Neither technician made me feel rushed and they responded to all of my questions.”
“Our plumbing technician Eric was great! He is friendly and personable, as well as very professional and competent. He inspected all our plumbing and made several useful recommendations along with full estimates. I appreciated his knowledge and his low-key way of presenting his recommendations, and did not feel pressured. I plan to specifically request Eric, if possible, the next time I call Bel-Red for plumbing service.”
–Elizabeth & David T.
“The two BelRed specialists who worked on my furnace and my water heater were excellent. Mike McDonnell did an excellent job on the furnace and kept me informed the entire time he was working. Jamie Rogers went above and beyond my expectations in fixing my hot water heater. He ordered the needed part from the manufacturer and installed it. Both men were very personable. I would highly recommend both of these individuals.”
–Robert & Barbara R.
“Ben was excellent! We talked about replacing a motor on my existing furnace, or replacing the entire furnace. Very knowledgeable, quickly checked availability of both, and made sure the furnace was running again before leaving, and offered to bring space heaters if it went out during the night.”
“Joe Maly was a personable and knowledgeable consultant to work with. While he was the bearer of bad news (I needed a new furnace), he also made the process understandable and effortless on my part. I appreciated BelRed’s quick response to my call today and I very much appreciated Joe’s courteous and professional approach in handling and providing prompt solutions to my situation.”
“Brandon King was our tech. He was informative, knowledgeable, personable and in all ways professional. He listened carefully to my wife’s description of our furnace problem, asked insightful questions, provided useful advice, quickly determined what our problem was, and came up with a remedy.
We’ve been long-time BelRed customers, have had Brandon perform routine service on our furnace previously, and we would welcome his return, in the future.”
“Our technician Mike McDonnell spent a great deal of time diagnosing my broken gas furnace. He carefully explained his findings and found a reliable quote for the repair parts needed. He also explained the other things just waiting to fail on my 19-year-old furnace. He helped me schedule an appointment with your sales representative to begin the process of replacing our furnace. Mike was very professional and thoroughly knowledgeable in solving our heating problem.”
–Joyce & Jeffrey H.
“Many thanks to Russ Hall. He was punctual, most courteous, and very patient. He reviewed the ducting situation in the house and provided very detailed and clear-to-understand explanations of the air flow in the house. We have a much better understanding of our situation and the possible solutions for rectification. Russ is terrific and very customer-focused. Appreciate his attitude and time to help, and, above all, explanations. Thank you.”
“Very friendly, prompt service. I truly appreciate your time during the holidays when it was impossible to get a call back from anyone! Great customer service and a knowledgeable technician! Thank you. I will recommend this company in the future!”
“Both Brandon King & Nick Pinkerton were beyond professional, highly capable, respectful, incredibly skilled & capable, absolutely punctual & hard-working, staying on task until the work was done and my furnace was fully functioning again. I cannot possibly say enough about how far both these technicians / service providers exceeded my each and every hope and expectation. My experience having these gentlemen here fixing my furnace was exemplary in every single way! Five star service is the only way to describe it!”
“The customer service I received today was top notch…above and beyond from the time I called in and spoke with several people to the technician who repaired my furnace. I was very impressed. Not only did they make me a priority, they were friendly and kind in the process. Thank you for making my experience with you pleasurable.”
–Shannon & David R.
“We had a great experience with Bel Red from the time Mike Lunan came out to give us an estimate to the actual installation. We made the decision to proceed and had a new furnace installed two days later (would have been the next day, but I was not available). Jorgen did an excellent job with the install. I would not hesitate to recommend BelRed to anyone looking to purchase a new furnace.”
–Laura & Jordi R.
“Jordan and Tracey were both our servicemen. They are by far and away, one of the most premier and most professional servicemen I’ve ever encountered. They are patient, courteous, conscientious installers, and straight-shooters. Bel-Red is incredibly lucky to have two great servicemen.
With guys like this, both the company they represent and the clients all win. Joe, Jordan, and Tracey are fantastic guys who take genuine pride in their work. Guys who are passionate about the whole customer service and experience are so inspiring and give me confidence that we chose the right company for the install and planning of our project. Thank you so very much!”
“I have recommended you to many people I know since you first came to our home and installed a furnace, heat pump and two gas fireplaces six years ago. Your team is so professional and customer service-oriented — it is consistently a pleasure to do business with you! Brandon was here today and I especially appreciate his attention to detail and willingness to do whatever it takes to get the job done. Great service!”
–Michael and Nancy P.
“You guys really help me out with very short notice. You helped us out last year with the installation of a new A/C unit, again short notice, then again this year. Eric Sams is one of the hardest workers I have ever seen, with a real can do attitude, very personable, professional, just a real nice guy. He is a keeper.
We really appreciate the way you worked from the front office to the scheduler to get this water tank installation done. You are on our speed dial “first” for any heating or cooling needs.”
–Dennis & Karen V.
“Spenser Y. did an excellent job. He also took the time to courteously and patiently answer several questions I had and explained areas of maintenance my furnace typically needs. Thank you for your service & having such fine employees.”
–Lee Ann & Dennis L.
“Imagine discovering, as you prepare Saturday dinner, that the main water shutoff for your house has sprung a leak, there’s water everywhere and the shutoff valve itself doesn’t work! I frankly didn’t think we had a chance of getting service before Monday morning, and was resigned to having to deploy the wet/dry shop vac for the duration but within 1.5 hours our BelRed plumber was knocking on our door, briskly setting about replacing the whole valve and putting in a call to a mitigation firm to handle the damage to flooring, insulation and walls. A shoutout to Adam Hightower for an excellent job!”
–Marcia & David B.
“We have returned to BelRed over the years because of the superior service and quality. Today did not disappoint. We discovered we needed our furnace and AC evaluated and serviced on very short notice in preparation for listing our home. I was able to get an appointment online very quickly, the technician came out, was very helpful, on time, neat, wore an identifiable uniform, and performed beyond my expectations.”
–Robert & Janet M.
“We were well pleased with the service performed by Scott. He was courteous, well informed to answer our questions, worked without fuss or mess, made good recommendations on what needed to be repaired, ordered the necessary part and waited on site for delivery to install so we didn’t have to pay for a callback. Overall, the service Scott provided was excellent. He is an excellent company representative.”
“These technicians today have worked extremely hard in very hot weather to get my A/C up and running in one day. This required removal of an old furnace and outside A/C unit. I believe you are the only service provider who would have worked so hard to accomplish this transition in just one day. Thank you so much and I will recommend you to everyone I talk to.”
“Eric is fabulous! He came up with great, innovative solutions for how to add the plumbing for a laundry room addition I am planning to do. I will definitely be calling him back to do the work when the time comes later this year!”
“My wife and I would like to express our sincere appreciation for the work performed by Richard in the installation of our kitchen appliances (sink, faucet and disposal) as well as new piping and refrigerator connection. He is a consummate professional and works to ensure total satisfaction. While he was confronted with several unforeseen problems, he resolved all issues efficiently and quickly. We are extremely satisfied with this work as well as all the previous work he has done for us.”
– Ron & Lil S.
“When it was time to get a new furnace, we called BelRed and were very happy that we did. Our salesman Greg not only gave us a great quote, but helped us understand what the right unit for our house would be. Thanks to him and the furnace, we have no more cold spots.
The installers were also able to get creative with the install so we were able to maintain the visual appeal of our home. Others wanted to install vent pipes because it was easier. BelRed went the extra step to hide the vent pipes, even though it meant a more difficult install.”
– Peter Z.
“In my opinion (Robert) did an exemplary job and is without question an asset to your company. I am having Bel-Red back out do the repair work on my genset. I will spread the word and intend to use Bel-Red exclusively as my future needs arise.
Thank you Robert for a job well done!”
– Daniel B.
“This past winter, during a cold snap on a Friday afternoon, our 83-year-old neighbor experienced a complete failure of her heat pump and furnace. Her company wasn’t immediately available, so we called our company, BelRed. Their tech came out and discovered her 40-year-old equipment was beyond repair. He called Greg Gelfer, the comfort consultant at BelRed. It was his day off, but he came out right away and ordered the new units for her. Greg even left portable heaters to keep her home warm over the weekend.
Monday her new furnace and heat pump were installed, just as promised. We’ve found BelRed to always be on time, courteous, professional and reliable. We always recommend BelRed.”
– G. and D. Anschell
“Kyle was very professional and did an excellent job of explaining the maintenance that needed to be done on the furnace. There wasn’t any high-pressure sales pitch, just a professional recommendation on what could be done to get the most from my furnace.”
– Susan D.
“I was very impressed with the service I received. The BelRed personnel were respectful professionals and got the job done with the least amount of inconvenience to our life. They cleaned up beautifully. I would definitely recommend BelRed and their services. I think they are ethical and responsible. BelRed does it correctly regarding appropriate permits and that is worth a tremendous amount in the long run. The service tech Brandon was wonderful, courteous, respectful, hardworking, and answered all my questions. I will use BelRed because of how good he was.”
– Elinor S.
“We received a call from our water district saying we’d used seven times more water last month. We’d just had a new hot water heater installed, so I called BelRed and Greg was able to provide step-by-step guidance to assist us in finding the culprit – an outside water hose that was left on. Thanks, Greg!”
– R. and E. Meyer
“We had an issue with an electronic air filter that effected the performance of a new furnace that BelRed installed. While it took awhile to resolve, I will say that every person at BelRed acknowledged and owned up to the issue. Every single employee that came to service my system was professional, courteous, respectful and very knowledgeable.
Our installation had some bumps, for sure. But to me, the defining characteristic of a great company is not necessarily perfection; rather how it conducts itself when things don’t go perfectly. BelRed handled all the problems and issues perfectly. Thank you, BelRed, for your excellent service and commitment to quality and customer satisfaction. I look forward to being a customer for a long time, as this experience has earned my loyalty to your company.”
– Bert H.
“Since moving to our present location six years ago, we have replaced our heating, air conditioning and duct work with BelRed. We have consistently retained BelRed because we found them thorough in their analysis of our problems, honest in the recommendations, prompt and thorough in their services.”
– Roy Y.
“When it came to replacing our furnace and A/C unit, BelRed came up with a creative solution that didn’t require any structural changes to our home and improved our energy efficiency, significantly saving on our gas and electric bills.
They are experts in their work, very professional, and their home energy consultant explained everything thoroughly, from cost to mechanics and was available for any questions. I truly feel that the primary concern of everyone at BelRed is our comfort and I recommend their services to anyone.”
– J. Nevin
“We are very pleased with BelRed. Every service call has been with a friendly and knowledgeable technician with a positive attitude. We’ve always received very responsive service.”
– Don J.
“Following a call to BelRed about an urgent no-hot-water problem, Dwight arrived at my house. He immediately identified the problem, and within an hour he and his BelRed associate Doug has restored my hot water. They proceeded to educate me, answering my extensive and detailed questions, and providing technical, performance and economic information on the full-range of energy-saving options from BelRed.
Dwight and Doug are highly professional in every aspect of their work and customer interaction, great communicators, very courteous, and clearly dedicated to creating the best possible customer experience. BelRed has demonstrated to me that they invest in their most important asset – their people.”
– Gail M.
“I purchased a furnace from BelRed ten years ago. The installer did a very good job. In 10 years, I’ve had no problems. I’ve had it serviced annually and the technicians have been very competent and friendly. I would not hesitate to recommend BelRed to any of my friends.”
– Don Stork, Woodinville
“Many thanks, and thanks to Brandon, whose efficiency and pleasant approach to our problem was appreciated. We have recommended BelRed to neighbors and will again.”
– Larry and Carol M.
“All BelRed workers who participated in our furnace installation were cordial and cooperative. They treated our home as if it were their own and kept work areas as neat and clean as possible during all phases of the project. It seemed that our closet installation presented one challenge after another, but installation proceeded at a fast, yet careful and orderly pace.
Jean and I are enthusiastic supporters of your company; we endorse both your products and your company’s work ethic.”
– James Fulton
“The tech provided great service and fully explained all aspects of the service. I expect to become a regular customer and appreciate your thorough service.”
– Joel R.
“They are very efficient and punctual with professional service and follow-up.”
– N. Halani
“My wife and I have been customers of BelRed for close to thirty years. The service is always professional and high quality. Your service representative Ruby does a great job following up on our maintenance schedule. She’s always pleasant on the phone, but is serious about communicating what can happen if maintenance is ignored. We have not met Ruby, but she certainly is a ‘keeper’ for you.”
– Gary and Sharon S.
“Matt was prompt, polite and professional. He answered our questions and gave us a couple options to consider regarding repair or replacement of our furnace.”
– Debbie B.
“For our annual servicing of our furnace/heat pump, we were told that a technician would be at our home between 2 and 5 and that he would call first. He called and arrived at exactly the time he said he would. Matt introduced himself, put on his protective shoe covers, and then was very polite. He explained what he had checked and did an outstanding job. We have always been pleased and impressed with BelRed and highly recommend them.”
– Steve and Peggy Nielsen
“On June 13th, 2011, BelRed Energy Solutions installed a new YORK furnace in our home. When we inquired about a new furnace, Greg Luehr came out and discussed the various options available to us and when we made a selection, Gregg explained in detail the benefits of our new furnace. Within two days, a technician came to install the furnace and did so in an efficient and courteous manner. He asked to check our thermostat (which a friend had installed) and said it was incorrectly done and redid it. He was very careful about putting covers on over his shoes each time he came into the house. The site of the work was cleaned up completely before he left our home.
Several days after the furnace installation, the inspector for the City of Redmond came to inspect the installation. When he had finished, he told us that BelRed had excellent workmanship and he rarely ever found even a small correction needed to be done. We were very pleased to have our impression of BelRed confirmed by a City inspector.
A final inspection by a BelRed technician was a week later, which completed a job well done.
We would sincerely and highly recommend BelRed for their services, they are outstanding!”
– Sam and Angela Elfenson
“Our house was built in June 2013 and had a new furnace and heat pump system installed. In all this time, our furnace has never reliably switched to gas when the temperature dropped to the 30’s. We have had 3 companies make a total of 4 trips to our house, and nobody was able to correctly diagnose the problem. They did tweak a few things, but the next time it got cold, the furnace still was not working right.
Very discouraged, we finally called your company and received a visit from Russ Hall. He patiently listened to our tale of woe, then proceeded to troubleshoot various possible causes, ran various tests, and eventually zeroed in on significant issues which contributed to the problem we were having. For example, he discovered that the wiring connected in the factory was done incorrectly, and an earlier “repair” was also wrong. He put our minds at rest by testing our exhaust pipes and assured us they were working very well (everyone else had said they needed to be redone, and they had already been redone once).
It is very apparent that Russ’s vast experience, knowledge and expertise enables him to understand how the various parts and systems of the furnace operate and he was able to detect the problem areas. He was the first repairman to even look at the schematic for the furnace! After fixing the various problems, he tested the system thoroughly.
What a great employee you have in Russ–a real jewel! We are so appreciative of his help and won’t hesitate to recommend your company to any of our friends.”
–Dan & Carol Warren