Our mission is to enhance lives through products and services that improve energy efficiency and comfort, while providing a healthy and safe environment in which to live. We balance the needs of our customers, our team members, and the company as guided by our core values:
- Integrity: Respect others. Do what is right.
- Innovation: Overcome challenges creatively.
- Delight: Exceed expectations. Create memorable experiences.
- Development: Invest in personal and professional growth.
- Unity: Teamwork is the source of our strength.
These are more than just phrases on a website or posters on our wall. They guide our decisions every day. They make us who we are by determining:
- Whom we hire
- How we treat our team members
- How we service our customers
- How we serve the communities we work in
Our Commitment to You
Whether you are looking to maintain, repair or replace your heating, air conditioning or plumbing system, you can rely on BelRed. Through our prompt, expert service, guaranteed work, and exceptional value for your money, BelRed is committed to bringing you the best.
Our team of certified technicians, licensed plumbers, experienced consultants, and factory-trained installers are ready to provide you with the information, choices, and skills you need to make your home as comfortable, efficient, safe and healthy as possible.
Our promise and commitment to you:
- Smarter products
- Better service
- Caring people
- Our 100% Guarantee heating, cooling and energy efficiency
The Best Training, The Best Team
Our success is based on the quality of our people and the service they provide to you. All of our staff are SafeScreened™-certified, to ensure your peace of mind, including:
- Background checks
- Drug screening
- Driving record checks
- Ongoing safety and CPR training
Before they ever go on a call, our technicians and plumbers receive extensive in-house training, including mentoring by senior field supervisors. We coordinate ongoing training with factory representatives to ensure that manufacturers’ standards are met on all repairs and installations. And we provide hundreds of hours of ongoing classroom and field training every year to guarantee that our people have the knowledge and skills to get every repair and installation done correctly.
Every BelRed technician and plumber:
- Receives required industry certifications and licenses to remain employed by BelRed
- Takes part in continuing education required for licenses and certifications
- HVAC Technicians work towards becoming NATE certified (North American Technician Excellence certified)
NATE certification is the most rigorous standard available for heating and cooling technicians, and provides our customers with peace of mind that BelRed’s techs are the best in the business.