Customer Testimonials
“When it was time to get a new furnace, we called Bel Red and were very happy that we did. Our salesman Greg not only gave us a great quote, but helped us understand what the right unit for our house would be. Thanks to him and the furnace, we have no more cold spots.
The installers were also able to get creative with the install so we were able to maintain the visual appeal of our home. Others wanted to install vent pipes because it was easier. Bel Red went the extra step to hide the vent pipes, even though it meant a more difficult install.”
– Peter Zevenbergen
“They are very efficient and punctual with professional service and follow-up.”
– N. Halani
“This past winter, during a cold snap on a Friday afternoon, our 83-year-old neighbor experienced a complete failure of her heat pump and furnace. Her company wasn’t immediately available, so we called our company, Bel Red. Their tech came out and discovered her 40-year-old equipment was beyond repair. He called Greg Gelfer, the comfort consultant at Bel Red. It was his day off, but he came out right away and ordered the new units for her. Greg even left portable heaters to keep her home warm over the weekend.
Monday her new furnace and heat pump were installed, just as promised. We’ve found Bel Red to always be on time, courteous, professional and reliable. We always recommend Bel Red.”
– G. and D. Anschell
“When it came to replacing our furnace and A/C unit, Bel Red came up with a creative solution that didn’t require any structural changes to our home and improved our energy efficiency, significantly saving on our gas and electric bills.
They are experts in their work, very professional, and their home energy consultant explained everything thoroughly, from cost to mechanics and was available for any questions. I truly feel that the primary concern of everyone at Bel Red is our comfort and I recommend their services to anyone.”
– J. Nevin
“We received a call from our water district saying we’d used seven times more water last month. We’d just had a new hot water heater installed, so I called Bel Red and Greg was able to provide step-by-step guidance to assist us in finding the culprit – an outside water hose that was left on. Thanks, Greg!”
– R. and E. Meyer
“Since moving to our present location six years ago, we have replaced our heating, air conditioning and duct work with Bel Red. We have consistently retained Bel Red because we found them thorough in their analysis of our problems, honest in the recommendations, prompt and thorough in their services.”
– Roy Y.
“I purchased a furnace from Bel Red ten years ago. The installer did a very good job. In 10 years, I’ve had no problems. I’ve had it serviced annually and the technicians have been very competent and friendly. I would not hesitate to recommend Bel Red to any of my friends.”
– Don Stork, Woodinville
“All Bel Red workers who participated in our furnace installation were cordial and cooperative. They treated our home as if it were their own and kept work areas as neat and clean as possible during all phases of the project. It seemed that our closet installation presented one challenge after another, but installation proceeded at a fast, yet careful and orderly pace.
Jean and I are enthusiastic supporters of your company; we endorse both your products and your company’s work ethic.”– James Fulton
“We had an issue with an electronic air filter that effected the performance of a new furnace that Bel Red installed. While it took awhile to resolve, I will say that every person at Bel Red acknowledged and owned up to the issue. Every single employee that came to service my system was professional, courteous, respectful and very knowledgeable.
Our installation had some bumps, for sure. But to me, the defining characteristic of a great company is not necessarily perfection; rather how it conducts itself when things don’t go perfectly. Bel Red handled all the problems and issues perfectly. Thank you, Bel Red, for your excellent service and commitment to quality and customer satisfaction. I look forward to being a customer for a long time, as this experience has earned my loyalty to your company.”
– Bert H.
“Following a call to Bel Red about an urgent no-hot-water problem, Dwight arrived at my house. He immediately identified the problem, and within an hour he and his Bel Red associate Doug has restored my hot water. They proceeded to educate me, answering my extensive and detailed questions, and providing technical, performance and economic information on the full-range of energy-saving options from Bel Red.
Dwight and Doug are highly professional in every aspect of their work and customer interaction, great communicators, very courteous, and clearly dedicated to creating the best possible customer experience. Bel Red has demonstrated to me that they invest in their most important asset – their people.”
– Gail M.
“The tech provided great service and fully explained all aspects of the service. I expect to
become a regular customer and appreciate your thorough service.”
– Joel R.
“We are very pleased with Bel Red. Every service call has been with a friendly and
knowledgeable technician with a positive attitude. We’ve always received very
responsive service.”
– Don J.
“I was very impressed with the service I received. The Bel Red personnel were respectful
professionals and got the job done with the least amount of inconvenience to our life.
They cleaned up beautifully. I would definitely recommend Bel Red and their
services. I think they are ethical and responsible. Bel Red does it correctly regarding
appropriate permits and that is worth a tremendous amount in the long run. The service
tech Brandon was wonderful, courteous, respectful, hardworking, and answered all my
questions. I will use Bel Red because of how good he was.”
– Elinor S.
“Kyle was very professional and did an excellent job of explaining the maintenance that
needed to be done on the furnace. There wasn’t any high-pressure sales pitch, just a
professional recommendation on what could be done to get the most from my furnace.”
– Susan D.
“My wife and I have been customers of Bel Red for close to thirty years. The service is always professional and high quality. Your service representative Ruby does a great job following up on our maintenance schedule. She’s always pleasant on the phone, but is serious about communicating what can happen if maintenance is ignored. We have not met Ruby, but she certainly is a ‘keeper’ for you.”
– Gary and Sharon S.
“Matt was prompt, polite and professional. He answered our questions and gave us a couple options to consider regarding repair or replacement of our furnace.”
– Debbie B..
“For our annual servicing of our furnace/heat pump, we were told that a technician would be at our home between 2 and 5 and that he would call first. He called and arrived at exactly the time he said he would. Matt introduced himself, put on his protective shoe covers, and then was very polite. He explained what he had checked and did an outstanding job. We have always been pleased and impressed with Bel Red and highly recommend them.”
– Steve and Peggy Nielsen
“On June 13th, 2011, Bel Red Energy Solutions installed a new YORK furnace in our home. When we inquired about a new furnace, Greg Luehr came out and discussed the various options available to us and when we made a selection, Gregg explained in detail the benefits of our new furnace. Within two days, a technician came to install the furnace and did so in an efficient and courteous manner. He asked to check our thermostat (which a friend had installed) and said it was incorrectly done and redid it. He was very careful about putting covers on over his shoes each time he came into the house. The site of the work was cleaned up completely before he left our home.
Several days after the furnace installation, the inspector for the City of Redmond came to inspect the installation. When he had finished, he told us that BelRed had excellent workmanship and he rarely ever found even a small correction needed to be done. We were very pleased to have our impression of BelRed confirmed by a City inspector.
A final inspection by a BelRed technician was a week later, which completed a job well done.
We would sincerely and highly recommend BelRed for their services, they are outstanding!”
– Sam and Angela Elfenson
