Our Commitment To You
Whether you are looking to maintain, repair or replace your home comfort system, you want the key advantages Bel Red delivers:
- Prompt, expert service
- Guaranteed work
- Exceptional value for your money
Our team of certified technicians, experienced consultants, and factory-trained installers are ready to provide you with the information, choices, and skills you need to make your home as comfortable, efficient, safe and healthy as possible.
Our promise and commitment to you:
- Smarter products
- Better service
- Caring people
- Our 100% Guarantee heating, cooling and energy efficiency
The best training, the best techs
Our success is based on the quality of our people and the service they provide to you. All of our staff are SafeScreened™-certified, to ensure your peace-of-mind, including:
- Background checks
- Drug screening
- Driving record checks
- Ongoing safety and CPR training
Before they ever go on a call, our techs receive extensive in-house training, including mentoring by senior field supervisors. We coordinate ongoing training with factory representatives to ensure that manufacturers’ standards are met on all repairs and installations. And we provide hundreds of hours of ongoing classroom and field training every year to guarantee that our people have the knowledge and skills to get every repair and installation done correctly.
Every Bel Red tech:
- Receives required industry certifications and licenses to remain employed by Bel Red
- Takes part in continuing education required for licenses and certifications
- Works toward becoming NATE certified (North American Technician Excellence certified)
NATE certification is the most rigorous standard available for heating and cooling technicians, and provides our customers with peace-of-mind that Bel Red’s techs are the best in the business.
Our core values and mission
Our core values are more than phrases on a Website, or posters on our wall. They guide our decisions every day. They’re what make us who we are:
- Whom we hire
- How we treat our team members
- How we service our customers
- How we serve the communities we work in
Our mission is to enhance lives through products and services that improve energy efficiency and comfort, while providing a healthy and safe environment in which to live. We balance the needs of our customers, our team members, and the company as guided by our core values:
